Try contacting your implanting physicians office to obtain a copy of your medical records to include implanted device records. If you need additional assistance email us at info@TrackMySolutions.us and a patient representative would be happy to assist you. However, patients should be aware that some states do not require records to be held past 7-10 years.

Email us anytime at info@TrackMySolutions.us.

Please email all of the information you do have about your device to info@TrackMySolutions.us. A patient representative will attempt to locate the UDI of your device for you.

UDI is the abbreviation for Unique Device Identification. Medical device manufacturers are required to assign a unique, identifying, numeric bar code to all devices, including those that are not implanted in the body. It’s kind of like the vin number on your automobile that is used to alert you if there is a recall for your vehicle. TrackMy Solutions uses this system to give patients peace of mind by tracking and alerting them should their medical device be recalled from the market in the United States.

Yes, TrackMy Solutions provides their services to patients free of charge.

Once you register for an account with TrackMy Solutions, you can log in anytime to add or remove a device. We will then alert you by email or phone if your medical device is recalled. Soon patients will also be able to file an adverse event report from their accounts as well.

Yes, you may add all of the devices you would like to receive recall alerts for. Upon registering, you will also have available to you an electronic device ID for each medical device.

Prior to surgery, you can download and share a form with your implanting physician and request that all of your device information be added to your account with TrackMy Solutions.